You know your business better than anyone.

And you've got great ideas for taking it to the next level.

So it's really important that we listen to what you have to say. 

And that's the first, most important thing that we do.

THE BEGINNING.

A conversation with you is the start of what we hope will be a sustained and fruitful relationship. As we begin working with you and your colleagues, we combine your comments, ideas, objectives and challenges with our extensive knowledge of business and technology to create the transformative solutions that you need.

APPROACH.

We're huge advocates of Design Thinking.

[EXPLAIN DESIGN THINKING]

One of our guiding principles is to deliver value quickly. For instance, if you're having data entry issues that are part of a bigger scenario but are affecting customer satisfaction, we'll focus on solving that problem quickly - so that you don't lose customers - whilst ensuring that we keep sight of the bigger picture. It's a cost-effective approach that keeps everybody happy.

Inspiration.

The Beginning.

A conversation with you is the start of what we hope will be a sustained and fruitful relationship. As we begin working with you and your colleagues, we combine your comments, ideas, objectives and challenges with our extensive knowledge of business and technology to create the transformative solutions that you need.

Learning.

We use a variety of tools and techniques - including workshops, sketches, mind maps, user stories, SWOT and PEST analysis and storyboards - to ensure that we clearly understand not only how you work today but more importantly, how you want to work tomorrow and the challenges we need to overcome to get there. Trust us, it's time well spent.


Ideation.

Prototyping.

[BUSINESS PROCESSES]

From there we'll move on to the start of the technical design, creating wireframes and working prototypes. This hallmark of our working methods springs from our belief that being able to ‘kick the tyres’ early in the process gives you and us an opportunity to confirm that we’re all on the same path. It's easier (and cheaper) to correct mistakes at this stage than later.

design.

We use technologies such as SharePoint, Dynamics 365, Flow and PowerApps because they not only help to your solve immediate problems, but can also scale and extend to meet your strategic needs over the following months and years. Because we know that great visual design and user experience encourages adoption of new digital tools and apps, that's also an integral part of the solutions we deliver.

Throughout the evolution of the project, we'll communicate with you regularly to keep you updated on progress and any changes. These aren't just phone calls and reports, but show-and-tell meetings where you can see where we've got to, suggest minor changes and be reassured that we're on track.


Implementation.

Delivery.

Before we can launch the new solution, we obviously test it, both internally and with your users. But we'll also have drawn up communication plans so that everybody knows what's happening when and we will have delivered training to the people that need it.

On go-live day, we'll be there to support you at your premises and our warranty means we'll correct any previously undetected errors free of charge. 

Review.

Of course, we also offer support and maintenance for the solutions we deliver so we're just a phone call or email away if you need our help. And we'll stay in touch with you to check that what we have delivered really does make a positive difference to your business.


PROJECT MANAGEMENT.

From the very big to the pretty small, we've got years of experience of managing and delivering technology and business change projects for some of the world’s best known companies so you’re in safe hands.

We are pragmatic, creative project managers, working with a framework that's robust enough to ensure we consistently deliver to your high standards, yet flexible enough to accommodate your unique requirements. And because of our expertise, we're able to deliver in days and weeks ... rather than months and years.